Technical Support Agent


Date Posted:

2021-03-30 10:23:03

Employment Type

Permanent

Website

N/A

Location:

Dublin 15

Salary:

€26,000 to 28,000

Client:

TBC


Job Description:

Technical Support Agent


Role Purpose:

Our client was established in 2000 is an innovative and growing Irish Software company specialising in Electronic Document Management, Workflow Management and Document Scanning Solutions. Many of their customers are industry leaders and household names.

Based in Blanchardstown Corporate Park, our client has an existing team of 10, they are now looking to hire a talented and ambitious Technical Support to join their team. The successful candidate will start out in Customer Service, be the first port of call for all client enquiries, and will have a passion for delivering the highest standards of customer service.


Responsibilities:

The successful candidate will start out in Customer Service, be the first port of call for all client enquiries, and will have a passion for delivering the highest standards of customer service.


Knowledge and Experience:

• Strong interest in technology and a knowledge if database systems
• Proven problem solving and analytical skills
• Excellent communication skills, both written and verbal
• Experience in working in a similar fast paced customer focused environment with an understanding of accounting and software systems an advantage
• Evidence of with a strong interest in research
• Enjoy learning and be tenacious to ensure successful resolution to client issues


Other Comments:

This is an exciting opportunity to work in a progressive and successful company where hard work and delivery of results will be rewarded. The successful candidate will play a key role in the business and will be encouraged to develop their career in a demanding work environment.
If you are interested in this position, please submit your CV to us together with a cover letter outlining your suitability.
Unfortunately, Sadleir Consulting is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy. At Sadleir Consulting, we respect your privacy. Your CV is sent to us in complete confidence and will never be forwarded to a third party without your consent.


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